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CSR REPORT

Our approach to corporate social responsibility has been growing stronger every day. Since 2020, we've aligned our priorities with the United Nations Sustainable Development Goals (SDGs). Today, this commitment is deeply woven into the action plans of every department in our company.

We’re dedicated to serving our customers in meaningful ways: by anticipating their needs, simplifying daily life, supporting health, and promoting well-being—all while contributing to sustainable development.

Download our report

Sustainability

Message from our CEO:

"Our products have always been a part of the everyday life of millions of people throughout the world. Whether it's at home, in healthcare facilities, in schools, at work, in public places, or in transport. As we develop and manufacture our floors, walls, and finishes we always keep in mind our responsibility towards our teams, our customers, and the environment. We enforce the highest standards when it comes to health and well-being. As an industrial company in over 100 countries, we strive to maintain our growth objectives while proactively managing our environmental and social impacts. With recyclable products and high recycling rates, Gerflor has always integrated the principle of the circular economy into its industrial processes. Today, the group is going one step further in structuring its CSR approach around a much more global objective: to have a positive impact on our direct sphere of influence - our staff, our products, our customers, and, more broadly on society and the environment. This ambition is reflected in our strong commitments for 2025 detailed in this report. These are our various levers for action to address the climate crisis.

We care, we act is much more than a catchphrase. It is a vision that guides us every day towards our teams, our customers, our communities, and the planet."

Bertrand Chammas, Chief Executive Officer of the Gerflor Group

Main commitments for 2025

Eco conception

Save natural resources

Customers

Users’ health and well-being

Customer and consumer satisfaction

Employees

Staff health and security

Skill building

Society

Ethical practices

Responsible purchases

Our commitment to the planet

Faced with the climate emergency and associated risks (more regulations, raw material instability, disruption linked to more common natural disasters), Gerflor commits to reducing its impact. Resolute action is taken on its direct operations but also upstream and downstream value chain. We also hear the high expectations of our stakeholders related to environmental protection challenges.

Sustainable development is a strategic priority with 4 axes : Estimate our carbon footprint, Limit the impact of our products on climate and raw material depletion, Decarbonise our manufacturing and logistics sites, Take on the recycling challenge.

Our main objectives

  • -20% on BGES scopes 1 & 2 vs. 2019
  • 35% loose lay products
  • 30% recycled materials in products
  • 10% organically sourced materials
  • 60000 T recycled materials consumed/year
Our commitment to our customers

Mindful of the health and well-being of users, Gerflor commits to designing and manufacturing healthy products and maximising the comfort of users. Aiming for high customer and user satisfaction, we support them at each step of their project.

Our main objectives

  • 100% products <100µ/m3
  • -30% customer issues
Our commitment to our employees

Our Gerflor group employees are our biggest asset. We are committed to offering them the best working conditions and ensuring a good balance between their work and personal lives. Thanks to a Human Resources policy and an ambitious prevention approach, Gerflor brings to each and every one of its staff members support and training which will help them grow and evolve within the Group.

Our main objectives

  • Tf1 < 4 =(number of yearly accidents/number
  • of yearly worked hours)x1,000,000
  • 1,75% wage bill invested in training
Our commitment to the society

As a responsible company, we base our operations on strong principles:

  • Responsible purchasing: suppliers are selected based on our purchasing charter which includes consideration of environmental and social responsibility.
  • Ethical commitment in our business relationships is managed under our ethics charter and our anti-corruption code of conduct.

In the territories where we are present, we contribute to society through active local participation:

  • Training and skills development in our Technocentres.
  • Supporting associations engaged in reducing poverty.
  • Working alongside partners engaged in the cultural world.

 

Our main objectives

  • 100% of staff trained
  • 90% suppliers signed to the responsible and
  • ethical purchase charter

Modularity and Long-Term Adaptability

Ambulatory spaces frequently evolve as patient needs and clinical services change. Flooring solutions that offer modularity give facilities the ability to adapt without costly overhauls. For example, LVT allows individual tiles to be replaced rather than resurfacing an entire room, while heterogeneous sheet flooring balances durability with design flexibility to support renovations.

This adaptability not only reduces lifecycle costs but also helps maintain continuity of care by minimizing downtime during updates or repairs.

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